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Çiftliğim
ÇİFTLİĞİM SUPPORT

How Can We Help You?

Whether you need technical support, have questions about features, or want to share feedback — we're here for you.

Contact Support

Get direct help from our support team. We typically respond within 24-48 hours.

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Feature Requests

Have an idea for Çiftliğim? We love hearing suggestions from our users!

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Report Bug

Found something not working right? Let us know so we can fix it.

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Frequently Asked Questions

How do I add a field to Çiftliğim?

Open the map screen, tap "Add Field," and draw the boundary of your field directly on the satellite map. Once saved, you can view its size, crop, and NDVI health status at any time.

What does Çiftliğim Pro include?

The Pro subscription removes the free-tier limits on the number of fields, cashbook entries, and vehicles you can track, and unlocks satellite/NDVI health analysis and weather forecasts. You can subscribe or manage your plan from the Profile screen.

How do I track income and expenses?

The Cashbook tab lets you log income and expenses, categorize them, and see running totals for your farm. Vehicle fuel and maintenance costs can be tracked separately under Vehicle Expenses.

Can I use Çiftliğim offline?

Çiftliğim requires an internet connection to sync your data, load satellite imagery, and fetch weather forecasts. Basic record entry may work briefly offline but will sync once you're back online.

Is my farm data kept private?

Your privacy is our priority. Field, cashbook, and location data are stored securely and are never sold to third parties. Please review our Privacy Policy for complete details.

How do I cancel or get a refund for my subscription?

Subscriptions are managed through the App Store. To cancel, go to your device's Settings > Apple ID > Subscriptions. To request a refund, visit the App Store, go to your purchase history, and follow Apple's refund process.

Why does Çiftliğim ask for my location?

Location access ("When In Use") is used only to center the map on your farm and help you draw and measure your fields accurately. It is never used for advertising.

Still Need Help?

Our support team is ready to assist you with any questions about Çiftliğim.

We typically respond within 24-48 hours